Right maintenance solution - Our customers count on Express to provide the right maintenance solution at the right cost. Whether it is a sophisticated maintenance solution for a high-rise building or basic services for a two-storey home, our solutions are designed for maximum reliability and safety. With experience and expertise in maintaining over 25 brands of lifts and escalators from major or independent manufacturers, we can ensure that your equipment is always in the right hands and care.

24-hour customer service centre and comprehensive logistics & parts support - Our logistics center uses a sophisticated ERP (Enterprise Resource Planning) system that offers round-the-clock access to a wide range of spare parts from global qualified suppliers for rapid maintenance. Our 24-hour computerized Customer Service Center, supported by advanced communication technologies, also ensures all enquiries and maintenance issues are handled efficiently.

Unrivalled modernization capability - With our strong expertise and years of experience in modernization and successfully completing major projects, we are well equipped to provide solutions that are tailored for our customers’ specific needs.

Knowledge-driven culture - We have over 10 years of experience in modernization and a proven track record of managing projects of all sizes. We constantly invest in training to ensure that our employees are always up-to-date with the latest knowledge, tools and experience.

Strong commitment to safety and quality - We  use standardized, stringent safety and quality control processes, and conduct regular safety audits to ensure that every installation and maintenance work is performed in the safest manner, all the time.

Uncompromised integrity - We are committed to the highest standards of ethics and business conduct. This encompasses our relationships with employees, customers, suppliers, shareholders, competitors and the communities in which we operate.